8:45 am, 11-Feb-2019, ISBT Kashmere Gate, Delhi, India:
I really don’t remember the last time I came to ISBT Kashmere Gate to take a bus to any place. And the last memories I have are somewhat blurry. Nonetheless, I was really surprised when I walked into the complex.
The building looks the same from outside but the interiors have been spruced up to pretty high standards. I was impressed by the look of the place – neat, clean, wide, glass partitions and doors into different sections, ramps door ease of pulling luggage around, escalators, ample sitting arrangements.
One of the things that really caught my eye was the pretty large number of flat screens displaying the details of bus departures, and that too with all important details – destination, departure bay number, registration number of the bus, name of state transport corporation operating the bus, and time of departure. For a moment, I felt I was at some airport. Really great public utility.